I just entered to win a prize from Max 98.3…. now what?
– Winners will be notified via email from our Prizing System. The email will come from [email protected]. Make sure to add this and [email protected] to your allowed emails, so that you don’t miss anything!
– Winners will also be listed on our contest winner page (First Name and Last Initial). If you think one of them is you and haven’t received an email from [email protected], email [email protected] to verify.
I got an email saying I am a winner!! What happens next?
– Winner will receive a “Prize Claim Email” from [email protected] where they will need to upload Photo ID, verify mailing address, and submit within 30 days of winning. Prize Claim MUST be submitted before prize can be transferred/emailed. Winner is responsible for responding in a timely manner.
I submitted my Prize Claim…. How will I receive my win?
– Prizes will be delivered in various ways. Read your winner confirmation email (usually the 2nd paragraph) where it will state how you will get your prize.
I won tickets to a concert, but it’s a long time from now and the tickets aren’t in, yet. How long will I have to wait?
– Often, radio stations are allocated tickets from concert promoters, but aren’t given the tickets until very close to the show. This is very normal. You probably won’t get your tickets until 2-3 weeks before the show. As long as you submitted your Prize Claim within 30 days of winning, you are set. Unless your contact information changes OR it is the week of the event, please do not reach out to ask about your prize. We have a fancy system that keeps track of everything. We won’t forget about you 🙂 Always double check your Spam/Deleted folders before emailing!
My prize isn’t for months… why do I have to claim it within 30 days of winning?
– Thems the rules! Your prize will be held under your name for 30 days, after which time, the prize reverts back to the digital prize closet and no longer is assigned to you.
I really hate technology and I don’t trust the mail. Can’t I just pick up my prize?
– Unfortunately, no. Most prizes from major events/concerts are ONLY available electronically. We have no control over this and it’s just the way things work now. For prizes that can’t be issued electronically, they will be mailed. Our offices are closed to the public.
When can I try to win again?
– You must wait 30 days before trying to win anything else from this station.